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How xstd Protects Your Privacy

When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, we collect only what we need to verify your identity, process payouts, and…

Account verificationPayment securityWithdrawal verificationYour data rights

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What Information We Collect and Why

xstd Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect personal information when you register—your name, email, phone number, and date of birth—so we can confirm your identity and comply with local law. When you deposit using DANA, OVO, GoPay or QRIS, we record the transaction amount, timestamp, and payment method to process your

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chips and verify your withdrawals. We also track your login history, device type, and IP address to detect unusual account activity and protect you from fraud. Cookies on your browser help us remember your preferences and keep you logged in across sessions. We retain this data
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only as long as your account is active; after closure, we keep transaction records where local law requires.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

HOW WE HANDLE IT

Our Data Security and Retention Practices

Encrypted Storage

Your payment details—DANA, OVO, GoPay and QRIS transaction IDs—are stored in encrypted vaults. We never keep full card or bank numbers on our servers; payment processors hold that data separately.

Withdrawal Verification

When you request a payout, we cross-check your banking details against your registration to confirm you own the receiving account. This protects your funds and prevents fraudulent withdrawals.

Cookie Management

Session cookies track your gameplay to prevent timeout and remember your chip stack. Analytical cookies help us see which games are popular so we can improve the lobby experience.

Data Retention

We keep your account data and transaction history for as long as you play. After account closure, we retain records for three years where local law permits, then permanently delete them.

Third-Party Access

We share deposit and withdrawal data only with payment processors and fraud-detection partners. We do not sell your personal information. Your email is yours alone.

Your Privacy Rights

You can request a copy of all data we hold, correct any inaccuracies, or ask for deletion of your account records. Submit requests via live chat or email; we respond within 14 days.

Privacy Policy Frequently Asked

We delete your account login and personal details immediately upon closure. Transaction records remain on file for three years to comply with local regulations, then are permanently erased. You can request early deletion by contacting [email protected].

Payment information is encrypted in transit and at rest. We never store your full bank details; those stay with the payment processor. Each deposit and withdrawal is logged with a timestamp and verified before funds move.

Yes. Log into your account, go to Security > Privacy Settings, and select 'Download My Data'. We compile a full report of your registration, logins, deposits and withdrawals within 14 days and email it to you securely.

We use session cookies to keep you logged in and remember your table preferences. Analytical cookies track which games you play so we can improve the lobby. You can turn off non-essential cookies in your browser settings without losing access to play.

Only xstd staff who handle withdrawals, fraud detection, or customer support can see your account. We share deposit records with payment processors and anti-fraud services. Your email and personal details are never sold to third parties.

While your account is open, we keep the full history of deposits, withdrawals and gameplay. After closure, transaction records stay for three years where local law permits. You can download your history anytime from your account dashboard.

Go to Account Settings > Personal Details and update your name, email or phone number directly. For deposit records or payment disputes, contact live chat or email [email protected] with the transaction date and amount.

How xstd Protects Your Privacy

Contact Us About Your Privacy

Our Data Security and Retention Practices

Encrypted Storage

Withdrawal Verification

Cookie Management

Data Retention

Third-Party Access

Your Privacy Rights

Privacy Policy Frequently Asked

01 What happens to my data if I close my account?

02 How do you protect my DANA, OVO, GoPay and QRIS payments?

03 Can I see what personal data you have on me?

04 Do you use cookies to track my gameplay?

05 Who sees my account information?

06 How long do you keep my transaction history?

07 What if I spot incorrect data on my profile?

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